Customers Experience Long Wait Lines for Spectrum Cable Boxes

Spectrum customers are facing inconvenient wait lines now that the company is requiring cable boxes for all televisions.

Customers said lines at Spectrum on Fares Ave. were wrapped around the building on Tuesday.

Some tried again on Wednesday morning with no luck – waiting 40 minutes even when the line was contained inside.

Customer Bret Babcock said, “It was a long wait. I drove by once today and it was way down the line so I came back a couple hours later and (it was) still pretty long.

Many customers are turning away because of the lines – saying it's not worth the wait and they hope the line will get shorter on Thursday.

(This story was originally published on August 23, 2017)


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