They're proposing a new automated alarm system that notifies dispatchers and administrators at the same time. Law enforcement officials say, currently, when a button is pressed, it notifies the central office, where 911 is called. But an Owensboro ordinance prohibiting automated calls to 911 is blocking the system from starting.
"With an alert system in our dispatch, they know immediately to send officers, so they're gaining a minute of lead time en route while information is being gleaned from the caller," says Major J.D. Marksberry of the Daviess Co. Sheriff's Office.
Owensboro city officials say they are looking into possible changes to allow for the new system.