GM's annual shareholder meeting drew protesters today in Detroit.
Families of victims killed or hurt in car crashes related to GM's ignition switch problem spoke out.
it's all happening after an internal investigation that called the auto giant's delayed recall part of a "pattern of incompetence and neglect."
this morning, GM CEO Mary Barra reiterated her company's intention to help those affected by the recall.
She stated GM's “goal is to make sure everyone who is impacted by the ignition switch issue is appropriately compensated as it relates to those who lost loved ones or those who had serious physical injury. That's what we're focused on."
The ignition switch problem has been linked to the deaths of at least 13 people.
Barra announced last week that GM will create a program to compensate those injured or killed by the defective cars, but didn't say how large that fund will be.
The company will start accepting claims on August 1st.