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EPD Dealing with a "Serial 911 Caller"

A gross misuse of the 911 emergency system. That's how Evansville Police and Central Dispatch describe one woman's repeated calls.
A gross misuse of the 911 emergency system. That's how Evansville Police and Central Dispatch describe one woman's repeated calls.

In the past two months, officials say the woman called 119 times in two months. She's called 40 times since Thanksgiving, and she called 12 times during third shift last night.

Police say the calls trace back to a home in the 1100 block of Harriet St. The woman will reportedly call 911 and claims she needs immediate help but won't answer the door when police arrive. She then sometimes call 911 again to say that she's not home.

Police say harrassment charges could be filed in situations like these, but that likely won't happen in this particular case.

"When somebody calls it that many times," said Sgt. Jason Cullum, "the first thing we need to do is look at the possibility of a mental health issue. This particular individual, we feel very strongly that is what it is. Unfortunately, we're very limited in our ability to address that."

However, police say the repeated 911 calling is a huge strain on emergency resources. But that being said, police say they have to answer every single run regardless if it's a hoax or not.
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