The break happened on the corner of Highway 41 and Marywood Drive. Now the area North of Rettig Road and northeast of Highway 41 are in a boil advisory. Even our station at the top of the hill on Marywood Drive is affected by the water line break.
"It just broke loose and started leaking. We didn't know what it was really," said Director of Utility Operations Rodney Michael.
Many on the north end of Henderson questioned what happened, including Allison Satterfield. "Honestly did we pay our bill? You know, what's going on? But we had out lights on so we knew obviously we paid our bill."
With the break being discovered Saturday night, many different people woke up Sunday morning, with many different levels of water pressure. "Some of them had water pressure. Most of them had a trickle. Some of them didn't have any," said Michael. "When we went to take a shower this morning we had no pressure whatsoever," said Satterfield.
Crews sealed the leak around 1:30 this afternoon and the situation seems to be improving. "Earlier it was like gray. Like we put it in a cup just to see before I let anybody brush their teeth, but now it's better," said Satterfield. And people are finding ways around the problem. "I've noticed a lot of people are eating out," said Satterfield. But restaurants north of Rettig Road are affected too. At Mister B's they used paper plates because it's not safe to wash the dishes. And gas stations have out of order signs for fountain drinks and coffee.
"You can't wash your hands. Really you can't. You don't even have enough pressure, but hand sanitizer takes care of that," said Satterfield.
Michael says this is one of the bigger breaks he has seen in 25 years on the job. "It ranks pretty good. I've had some bigger and a whole lot smaller."
Even in the frustrating circumstances some can keep a smile. "I mean we understand, it happens," said Satterfield.
With the leak now sealed crews will start flushing the system tomorrow morning. The boil advisory is expected to stay in effect until Wednesday or Thursday.