CHICAGO, Ill (WEHT) – On January 11, Attorney General Kwame Raoul spoke on “pop-up” COVID-19 testing sites and price gouging of at-home rapid tests.

According to the Attorney General’s office, A nationwide shortage of COVID-19 tests and available testing appointments has led many Illinoisans to rely upon what are known as “pop-up” testing sites. These testing sites are not licensed nor regulated, and the Attorney General’s office can’t confirm the legitimacy of individual pop-up testing locations. The Attorney General’s office is offering guidance and encouraging people to exercise caution before visiting any testing site.

“The omicron variant has compelled many residents to seek COVID-19 testing in order to protect themselves and their families. The increased need for testing has also resulted in testing shortages, leading people to visit so-called ‘pop-up’ testing locations,” Raoul said. “It is important for people to know that these sites are not licensed or regulated by a government agency, and they should ask questions before visiting a pop-up testing location – or try to utilize a state-sponsored testing site.”

According to the Attorney General’s office, individuals can contact their health care providers for testing or testing center recommendations. People can also find a testing location by visiting the Illinois Department of Public Health’s website and the U.S. Department of Health and Human Services’ website. The Attorney General’s office is encouraging people who choose to use a testing site that is not included on state-sponsored lists or recommended by a primary care provider to consider the following:

  • What tests does the site administer?
  • Who analyzes the results?
  • What laboratory does the site use? Is it CLIA certified?
  • When will test results be communicated to an individual, and how/from whom will they receive that communication?
  • Who can be called for questions or concerns about results?
  • What type of personal information will the site ask someone to provide?
  • Does the site charge any out-of-pocket fee?
  • Does the site appear to observe the CDC’s recommendations to protect against COVID-19? For instance, do workers maintain a distance of six feet between people and wear masks indoors in areas of substantial or high transmission?

Attorney General Raoul says people should be aware that testing sites often ask for insurance information and identifying information, such as a state-issued ID. If asked for information a person is not comfortable providing, the Attorney General’s office encourages people to ask whether they can obtain the test without providing it. Additionally, people should be aware that most testing sites will not request payment out of pocket and will instead bill insurance companies, or, if individuals are uninsured, seek reimbursement from a federal fund. Raoul says that being asked to pay out of pocket is a red flag, and people should exercise caution if a site requests cash out-of-pocket or upfront credit or debit card payments for a test.

Attorney General Raoul urges people to choose a different testing site if they visit one where something does not seem right. Individuals are encouraged to file a complaint on the Attorney General’s website if they believe they have been the victim of fraud, or if they were not charged at the time of a COVID-19 test but later receive a bill for testing services.

Attorney General Raoul is also warning people to be aware of potential fake test kits offered for sale and is encouraging individuals to visit the FDA’s website for a list of approved at-home test kits. Consumers should expect to pay between $14 and $25 for packs of at-home rapid test kits, such as those from iHealth or Binax NOW.

As Illinois residents choose to use at-home rapid testing, the Attorney General’s office is also warning of people potentially seeking to profit from the pandemic. Attorney General Kwame Raoul is reminding businesses and individuals to maintain fair prices and refrain from price gouging on goods that are crucial to stopping the spread of COVID-19, including at-home rapid tests. Attorney General Raoul is also warning people to be aware of potential fake test kits offered for sale and is encouraging individuals to visit the FDA’s website for a list of approved at-home test kits. Consumers should expect to pay between $14 and $25 for packs of at-home rapid test kits, such as those from iHealth or Binax NOW.