Kentucky utility companies suspending disconnects

Coronavirus Watch
Kentucky Utilities Plans to Ask for Surcharge Hike_-6089438660929895576

LOUISVILLE, Ky. (WEHT) — Louisville Gas and Electric Company, Kentucky Utilities Company and Old Dominion Power announced Monday they’re suspending residential disconnects in the wake of the coronavirus.

The suspension will last until May 1 for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time.

The utilities say they’ll work with customers to establish arrangements and connect them with available resources to help.

While all LG&E, KU and ODP business offices and facilities remain open and in operation at this time, customers can perform many functions online or through the automated voice system.

Right now there aren’t any confirmed coronavirus cases in our Tri-State area.

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(This story was originally published on March 16, 2020)

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