Survey shows extent of damage to businesses due to coronavirus

Indiana Chamber of Commerce_-4398683634532069489

The Indiana Chamber of Commerce conducted a survey of nearly 1,400 business leaders and came up with a specific return-to-work plan they have submitted to Governor Holcomb.

56% of respondents ranked the impact on their own business at 8, 9 or 10. The biggest effects sof far include revenue loss, 80%; cash flow concerns, 51%; suspended operations, 34% and employee layoffs, 32%.

Forty-three percent of those participating in the survey received Paycheck Protection Program loans, while 33% were awaiting an answer when initial funding was depleted.

Key findings on returning to work include:

  • When should businesses resume operations: Identical responses of 400 each (33%) to “after May 1” and “when more widespread testing has taken place.” Of the 26% in the “other” category, the predominant response was “as soon as possible”
  • How long can your business survive after May 1 under current restrictions: 37% under six months (23% under three months); 33% longer than six months; 29% not sure
  • Primary challenges to returning to “normal”: 48% customer retention; 46% finances; 38% personnel; 32% supply chain
  • Will you resume operations with fewer employees: 55% no; 25% not sure; 21% yes

Among the steps the organization suggests:

Statewide return-to-work safety guidelines (for employees and customers). Uniform guidelines established by appropriate state/federal officials will provide certainty of procedures and instill confidence in the workforce. Suggested topics to cover include mask usage, social distancing, disinfecting strategies, testing protocol and mental health.

Legal protection order through the Indiana Occupational Safety and Health Administration (IOSHA) or other state agency. Companies need assurance that as long as they are abiding by the state return-to-work safety guidelines (as noted above) and any additional IOSHA guidelines based on their industry that they are immune from lawsuits if an employee contracts COVID-19 after returning to work. At minimum, a thorough state-led examination of liability issues is needed.

Set COVID-19 testing standards and expectations. Increased testing will not only speed the return-to-work process but also provide greater peace of mind to all Hoosiers.

Formalize state support for small businesses. A variety of initiatives – additional state or private sector investments; accelerated government payments to business vendors; potential tax credits and exemptions; and more – were proposed for consideration in the effort to assist small businesses.

Continued support for telecommuting and ensure reliable, high speed broadband. In the short term, telecommuting seems the best course of action for employees across many industries. While Indiana is blessed to have quality broadband service reliability through various providers, state/federal assistance to strengthen internet capabilities should be deployed to any rural area where service may be lacking.

The Indiana Chamber’s Employer Coronavirus Resources page, available at, will be shifting to an Economic Road to Recovery center over the next week to further help employers and their workers get back to business.

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(This story was originally published on April 23, 2020)

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