Dispatchers working on new ways to alert first responders to emergencies


DAVIESS COUNTY, Ky. (WEHT) – Dispatchers are working on a new way to alert first responders to emergencies in Daviess County.

Owensboro Daviess County Dispatch Director Paul Nave says they will install a new text to speech system for dispatchers.

It scans words typed by them and turns it to a voice dispatch call for police, fire and EMTs while dispatchers get more information from a caller.

“We want to use technology to improve our system, and using this technology, we can improve times of getting medicals and fires out the door more efficiently. If we can save 30 seconds a run, then we’ve done our job because 30 seconds is a huge difference when someone is not breathing or in a medical distress.”

Nave says he hopes to have the system ready by the end of the year.

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(This story was originally published on July 18, 2019)

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