Winnecke, EWSU urge customers to set up payment plans

Local News

EVANSVILLE, Ind (WEHT) With the shutoff moratorium deadline quickly approaching, Evansville Mayor Lloyd Winnecke and Evansville Water and Sewer Utility officials are wanting to make sure people know their options to avoid having their utilities shut off next month. The moratorium is currently slated to end on Aug. 14.

Retiring EWSU Director Allen Mounts said about 2,000 customers are behind in their utility payments. That number is usually around 800. Mounts says there is about $1.6M in outstanding balances right now.

EWSU officials urge customers to set up payment plans now to avoid incurring late fees re-connection fees. Earlier this month, the EWSU extended payment terms from three months to six months. However, some payment terms may be extended 12 months for extenuating circumstances.

Customers with accounts in delinquent status are encouraged to use EWSU online services to make payments or request payment arrangements. Financial assistance may be available through local agencies. Information on those agencies can be found online, by calling 812-436-7846, or emailing EWSUCustomerService@ewsu.com.

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(This story was originally published on July 29, 2020)

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