What emergency response officials say is a much-needed upgrade for Vanderburgh County Central Dispatch is now moving forward.
An advisory board is awarding a contract to Henderson-based All State Tower as part of the upgrade project.
The more than $2 million overhaul includes the replacement of consoles that dispatchers use, and construction of a third tower in the northern part of the county.
With continued growth on the north side and the opening of the new North High School, Director Rodney Buchanan says these upgrades are essential, especially because coverage in that area has proven to be spotty.
Central Dispatch Director Rodney Buchanan says, “I know from my years of experience, you could be in one area of the 4-H Fairgrounds and try to contact dispatch and you couldn’t. You’d move 20 feet to the right and you’d be able to get to them. Also, up in that area of Highway 67 and I-64– northwest part of the county– if you see the coverage study map, it was very inadequate coverage we had up there.”
The console and tower upgrades are expected to be complete by December of 2016.
Central Dispatch’s call volume has increased 700% since 2008 and dispatchers field roughly 800 calls per day.