Vectren Warns of Bill Payment Scam

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Vectren is warning customers that a bill payment scam is affecting businesses in the Evansville area.

The scam is mostly targeting small commercial businesses.

Customers targeted by the scam will receive an unsolicited phone call from a fraudulent individual claiming to be a representative of the utility company.

The individual warns that the utility will disconnect the customer’s energy service if the customer fails to make an immediate payment – usually within 45 minutes.

“While Vectren does contact its customers regarding expected payments, these calls are not made in connection to an immediate disconnection of service,” said Dan Bugher, senior vice president of customer experience. “We’re urging any customer who is approached in this fashion to contact us immediately to verify the legitimacy of the request and discuss his/her account status.”

If you receive a phone call like this, contact law enforcement.

Customers can also use Vectren.com’s live chat option or call 1-800-227-1376 to reach Vectren’s contact center which is open 6 a.m. – 6 p.m. Monday through Friday.

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